Cruise2.com are looking for both part time and full time sales consultants with a passion to succeed. These roles require people with a passion for travel, a passion for success and a passion for offering the ultimate service to their customers. We’re looking for individuals who can demonstrate the following. If this sounds like you, we’d love to hear from you!

• Ability to impress clients with your knowledge and personality
• Superb proven sales technique and strong business acumen
• Supremely organized with good computer skills
• Minimum of 2 years’ experience in the travel industry
• Knowledge of cruise and the industry

Experience/Qualities/Skills:

• Achievements in meeting/exceeding sales targets whilst ensuring high levels of customer service
• Possess confident, professional, friendly approach to building client rapport and forging long-lasting relationships
• Experience in negotiation and influencing skills
• Knowledge/experience of worldwide travel
• Thrive in periods of pressure
• Ability to manage multiple software applications

Responsibilities:

• Create inspirational holidays to excite our clients
• Meet/exceed monthly and annual sales targets
• Provide cost calculations for quotations
• Process bookings accurately and efficiently
• Provide high levels of customer satisfaction
• Maximise our customers experience

Rewards & Opportunities:

• Salary and Bonus – OTE £45,000
• Regular Incentives
• Travel Discounts & Educational Trips
• Career advancement opportunities

If you believe that you have the qualities to fulfil the above requirements, please send us your CV at careers@cruise2.com or call to chat about our current opportunities. We are always on the lookout for talented people, so if we don’t have a current vacancy that suits you, please register your interest for future roles. We look forward to hearing from you!

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We are excited to announce that we are currently looking for a Customer Service Executive to work with our Aftersales Team. 

This Person will be responsible for resolving customer issues/queries received over the phone/email/Chat and supporting the after-sales team. 

Develop a culture of customer satisfaction through timely and thorough handling of Queries and complaints. Works in a fast-paced environment to address customer issues submitted via telephone, email, or live chat. 

The selected candidate will have an opportunity to display exceptional interpersonal and customer service skills to assist our customers.

Customer Support Executive Requirements:

• Proven customer support experience or experience as a Client Service Representative
• Excellent interpersonal and written and oral communication skills.
• Knowledge and understanding of Cruise/Travel.
• Knowledge of Microsoft Office (Word / Excel)
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid, and complete information by using the right methods/tools.

We have an exciting opportunity for an experienced Cruise Product Executive, Based from home, this role will see the successful candidate managing cruise lines accounts , managing allocation systems, researching new product areas and proactively sourcing and setting up of special offers. 

We are looking for candidates with strong commercial awareness and previous experience of working in a product role within the travel sector. On offer is a highly competitive salary, dependent on experience, plus excellent benefits, so if this role is of interest to you, please contact us today for more information or apply online. 

Role of Travel Product Executive:

• Liaise with suppliers to source long haul, luxury travel deals
• Manage product allocation systems
• On-going competitor analysis of product and price
• Attend supplier operator meetings and training sessions
• Research into new travel products
• Proactive sourcing and set up of special offers
• Work alongside the marketing team to ensure cruise deals are advertised correctly
• Communicate travel campaigns to sales team
• Assisting Product Manager with ad hoc duties

Skills required for the role:

• Previous product/commercial experience gained within the travel sector - essential
• Good understanding of long haul, luxury travel destinations
• Commercially aware with a keen eye for a good deal
• Excellent communication skills, both written and verbal
• Ability to build strong relationships
• Flexible and supportive approach to colleagues

If you’re interested in learning more about this Cruise Product Executive opportunity, press the apply button now!